At JOGIA, we ship worldwide — bringing handmade joy to pups and their humans everywhere. Each order is packed with care and love from our studio before it begins its journey to you.
🌍 Shipping Destinations
We currently ship to most countries worldwide.
If your country is not listed at checkout, please contact us at support@jogia.shop and we’ll do our best to assist.
🚚 Shipping Cost
United States
- Free shipping on orders over $59 USD
- For orders below $59, shipping fees are calculated at checkout
International Orders
- Free shipping on orders over $99 USD
- For orders below $99, shipping fees are calculated at checkout
All rates are displayed before you complete your purchase.
🕓Processing Time
We do our best to prepare and ship your order as quickly as possible:
- Ready-to-ship items: 2–3 business days
- Custom or personalized items: 7–10 business days (each piece is carefully handmade or hand-assembled just for you)
Please note that processing time does not include transit or delivery time.
✈️ Estimated Delivery Time
United States: 3–5 business days after dispatch.
International orders: 7–15 business days, depending on destination and customs processing.
📦 Customs, Duties & Taxes
For international customers, please note that import duties, taxes, or customs fees may apply depending on your country’s regulations.
These charges are the responsibility of the recipient and are not included in our product prices or shipping fees.
We’re always happy to provide guidance — reach out to us if you’re unsure what to expect.
🐾 Delivery Issues
If your package is delayed, lost, or arrives damaged, please contact us at support@jogia.shop within 7 days of delivery.
We’ll work with our carriers to find a fair and timely resolution.
❤️ Our Promise
Every JOGIA order is packed by hand with care — because we believe every delivery should feel like unwrapping a little piece of joy.